Refund policy

Thoughtfully made. Thoughtfully supported. Every Impose Your Reality order deserves care, from the moment you discover a piece you love to the day it arrives. Here's what to expect if something isn't right.

Made-to-order physical products

Our statement candles, hardcover journals, and future made-to-order home goods are produced especially for your order through our print-on-demand fulfillment partners. Because each piece is made on demand, we do not accept routine returns or exchanges for change of mind, ordering the wrong item, choosing the wrong color or variant, or personal preference. Please check the product description, artwork, size, and available options before completing checkout.

Damaged, defective, or incorrect products: 30 days

We want your order to arrive as beautifully as it was intended. If an item arrives broken, damaged, misprinted, has a manufacturing defect, or is materially different from the item you ordered, please contact our support team within 30 calendar days after delivery.

Include your order number, a short explanation, and clear photos of the item and issue (plus packaging photos if it was damaged in transit). We'll review the details and, for an eligible verified issue, arrange an appropriate replacement or refund at no additional product cost. A return shipment is generally not needed for a confirmed production defect; we'll let you know if anything further is required.

Normal printing or material characteristics and small production variations aren't necessarily defects. We assess concerns individually and will always explain the outcome.

Digital products: final sale

Becoming Irresistible digital playbooks, downloadable resources, and other digital products are final sale. As access to digital content is provided after purchase, digital orders aren't eligible for ordinary refunds, returns, or exchanges, except where required by applicable law.

Having trouble accessing your file, download, or purchase? Please don't hesitate to reach out using the chat icon in the lower-right corner of our website. We'll help investigate access problems and work toward an appropriate solution.

Clearance and marked final-sale items

Clearance products and items expressly marked “Final Sale” cannot be returned or exchanged for a change of mind. This does not limit any rights or remedies that apply to defective, damaged, incorrect, or misdescribed products under applicable law. Promotional discounts do not automatically mean an item is labeled clearance or final sale unless stated on the listing.

Order changes and cancellations

Our products can enter production quickly. Once an order has been submitted to production, changes and cancellations are generally unavailable. If you've noticed an error, contact us as soon as possible and we'll check whether an update is still possible; we cannot guarantee a change.

Missing or delayed deliveries

If tracking appears incorrect, your package hasn't arrived, or your order seems lost, contact us with the order number and tracking details. We'll review the tracking and work with our fulfillment partner or carrier to determine next steps. Please report delivery concerns promptly so applicable carrier and fulfillment claim deadlines aren't missed.

How refunds are processed

When an eligible refund is approved, Impose Your Reality will arrange reimbursement to the original payment method when possible. Bank and card processing times vary. We will never ask you to ship a damaged print-on-demand product back without first providing instructions.

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